SilverPlay Casino

Welcome to one of the world’s leading online casinos. Our focus is on fun, ease of use, reliability, and security. Our software and systems are at the forefront of technological innovation, which allows us to deliver cutting-edge game features and functionality.

The following specific rules govern the customer’s use of all interactive sports betting products and services offered on the website or the mobile portals.

They form part of the Operator’s General Term & Conditions, which apply to all the interactive and wagering products and services the Operator offers to individuals who register for or are holders of a betting account (the “End User”) with the Operator.

To the extent there is any inconsistency between the General Terms and Conditions and any of these Sports Betting Rules, the General Terms and Conditions shall prevail.

The reference language of the present betting rules is English. In spite of the care brought to our translations, in the case of any discrepancy between the meanings of any translated versions of these betting rules and the English language version, the meaning of the English language version shall prevail.

At Silverplay, we take our customers seriously. We want to provide you with an online environment that is as responsible and as fair as we know you all are. We encourage all of our customers to bet only within your budget means. It is important to be aware of the following:

·        Minors are strictly prohibited from using the website (any persons under 18 years of age).

·        Use child protection software.

·        Do not share your credit card details online with other people.

·        Once setting a username name and confidential password (consider updating the password, periodically), this can decrease the number of fraudulent access.

Information Storage

Registration Silverplay

How do I open a Silverplay Account?

In order to register your personal Silverplay Account, you will have to click on any link or banner titled “Open Account” or “Join us” and fill out your personal details in the registration form. After you have filled out the form you will have to agree to our Terms & Conditions by clicking on the according to checkbox in the registration form. To complete your registration simply click on the “Create New Account” button.

How do I validate my Silverplay Account?

To verify and validate your Silverplay Account please contact our Customer Support Department via email at support@silverplay.com.

Why do I have to provide my personal details to Silverplay?

The Company has the right to request documents, in order to verify its clients’ identity at any stage of their account’s lifetime. At Silverplay we strive to ensure all of our users are able to enjoy themselves in a fully secured environment.

How old do I have to be to open a Silverplay Account?

All Silverplay customers must comply with their local legislation regarding gambling. You must be 18 or older to be able to create a Silverplay Account and access our gambling features. We usually request proof of age in order to verify the information you have entered when registering.

How is my personal information safe?

All personal information you provide when opening up a Silverplay account is safely and securely stored in our servers with all of the latest encryption and security measures in place. Please check our Privacy Policy for additional information.

Can I open more than one Silverplay Account?

No, all customers are limited to opening just one account with us. We reserve the right to close any multiple accounts opened for a single person.

Can I change my username?

Your username is a unique part of your account. As such, it cannot be changed but should you believe an alteration is required, please reach our customer support team via e-mail: support@silverplay.com or Live Chat, and we will assist you to the best of our ability.

I’ve made a mistake while filling in my personal details. What should I do?

To alter some of the account’s information you need to go to My account -> Details. If you do not find the details you need to adjust in the form, you need to reach us by e-mail support@silverplay.com or Live Chat and specify the changes you need to make to your account and we will assist you further.

What kind of currency can I choose for my Silverplay Account?

All currencies supported by Silverplay can be found in the Currency drop-down menu on the Cashier page of our website. You can access the Cashier page by clicking on Cashier in the upper right area of the website.

Can I change the currency in my account?

A change of currency is technically impossible, should you need for your account to be in a different currency than what you have selected upon your registration, you must open a new Silverplay account with the desired currency and immediately notify us by e-mail at support@silverplay.com or Live chat. Once we receive this notification from you, we will close your old account and you may proceed to enjoy your new one.

I can’t remember my Silverplay username and/or password. What should I do?

If you have forgotten your login details please click on Recover Account in the upper left area of the website in order to retrieve your credentials. If you need additional assistance please contact us via email: support@silverplay.com or via Live Chat.

How can I reach you if I need help with completing my registration?

You can always contact us via email: support@silverplay.com or chat via any Live Chat banner on our website, and our team will do its best to provide any assistance needed.

How can I make a deposit after registration?

You can find all deposit options under DEPOSIT in the MY ACCOUNT drop-down menu in the light-blue navigation bar below the main website navigation menu.

Are there any deposit fees?

No, all deposits made to your Silverplay account are absolutely free of charge.

Are there any fees for withdrawals?

No, all approved withdrawals are free of charge.

How long does it take to process a deposit or a withdrawal?

Deposits are processed immediately while withdrawals are processed according to the payment method you have selected. Please find additional information on the Cashier page of the Silverplay Website.

How can I close my Silverplay Account?

In order to close your Silverplay Account please contact our Customer Support Team via email: support@silverplay.com with your request.

Are there any bonus offers I can claim by opening a Silverplay account?

You can find all promotions and bonus offers by clicking on Promotions in the upper right area of the website. Once you register you will also receive personalized bonus offers based on your gambling preferences.